Hi,
Today I have for you 107th episode of Good Morrning BSS World podcast, which is created in partnership with IT Ukraine Association.

This time having a closer look into Ukrainian IT industry I have a pleasure to talk to Taras Tovstiak – the Director of Central Europe at ITERA.

The beginning of our talk is a little bit different than usual as this is Taras who asks question to me. This does not happen to often during my podcasts. I hope I did well in providing my answers.

Once this part was done we did move to the talk about current status and challenges of IT industry in Europe as well as we focused on ITERA company.

What is the history of this company, where does it have branches and offices? Who are clients of ITERA? All of this and much more you can find from this podcast.

We also explore efficiency, new value propositions, and the role of AI and innovation in BSS. The impact of the war in Ukraine on the IT sector is also examined.  

Key points of the podcast:

• The IT industry in Central and Eastern Europe is facing significant challenges but also unique opportunities, driven by the need for efficiency and the adoption of new technologies like AI.
• Itera's hybrid model of combining on-site and remote teams has proven effective in delivering complex IT services and maintaining close cultural and operational ties with clients.
• Future plans for Itera include expanding its market presence in the UK and Germany while continuing to innovate in digital consulting and AI to meet evolving customer demands.  

Links:
Taras Tovstiak on Linkedin - https://www.linkedin.com/in/taras-tovstyak-a67a9613/
Itera web page: https://www.itera.com/
Itera on Linkedin: https://www.linkedin.com/company/itera-asa/
Itera Poland on Linkedin - https://www.linkedin.com/showcase/92503199/admin/feed/posts/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/Vfdd4HTapak/chat  

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My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  

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This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/  

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor  
Patreon - https://www.patreon.com/wiktordoktor 
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.