13 - Omnichannel, AI, IVR i inne tematy

Jan 14, 2019 · 55m 42s
13 - Omnichannel, AI, IVR i inne tematy
Description
Z Krzysztofem Guzikowskim z firmy Altar rozmawiamy o omnichannel, AI i powoli ustępującej technologii IVR. Dużo case studies, zdrowe komentarze i naprawdę szerokie spojrzenie na customer care.
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Author K2 Podcast
Organization K2 Podcast
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