Sue Stockdale talks to Dr Nashater Deu Solheim about how to take care of the relationships that are important to us – be it as a leader, in social circles or within families. Nashater explains how showing empathy, curiosity, and an interest in the other person can help us to build trust and connection in relationships– something she had to do when working with psychopaths.

Dr Nashater Deu Solheim is CEO of Progressing Minds and author of “The Leadership PIN Code- Unlocking the Key to Willing and Winning Relationships”, which debuted on the 2020 Forbes list of 8 books “…that make you reconsider the way you manage relationships”.

She is an HBR contributor, executive coach on leadership influence, and a keynote speaker on her experience as a psychologist working with psychopaths, the military and with leaders in business settings. She holds a doctorate in Psychology from the UK and trained as an Expert Negotiator at Harvard Law School.

Connect with Nashater Deu Solheim:

LinkedIn: https://www.linkedin.com/in/dr-nashater-deu-solheim-ba3b1a12/
Instagram: https://www.instagram.com/ndsolheim
Facebook: https://www.facebook.com/progressingminds111
Twitter: https://twitter.com/nashaters?lang=en

Key Quotes:

‘Leaders who don't know their team members beyond the tasks, don't really know their team at all’.

‘If you have no idea what's going on in somebody's life and you keep battling them to, to deliver harder, to live, deliver faster, deliver more, and you have no idea what's holding them back- you will breach that trust and you will eventually lose it, and certainly lose their goodwill before that.’

‘Empathy is about understanding the other person's perspective - to understand doesn't mean to agree’.

‘Curiosity for me is the antidote to a lack of empathy’.

‘The reason we get uncomfortable is because we often feel that we have to fix things or have answers. And leaders do not need to have the answers to everything. It's not a requirement’

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Sound Editor: Matias de Ezcurra (he/him)
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