Episode #90 of Get out of Wrap is the kick off episode for a series of behind the scenes look at some exciting stuff going on at Sabio - and who better to give us that first look than the CEO Jonathan Gale.

We of course chat about Jonathan’s career and there is a fascinating insight into the inception of Sabio and the birth of this important company in our industry.

We get to hear about the convergence of the contact centre, CX and CRM, what does this mean and for who ?

In a wide ranging insightful and entertaining chat Jonathan also talks about our industry, innovation, where Sabio have come from and where they are going.

The first of what looks to be a really interesting series of chats.