Transcribed

Beyond 'Sorry': How to Apologize and Mean It 6 | 22

Jun 5, 2024 · 36m 1s
Beyond 'Sorry': How to Apologize and Mean It 6 | 22
Chapters

01 · Introduction

1s

02 · Role Play: "Sorry, Not Sorry" Sam vs. Patient Pam

1m 21s

03 · Breakdown of False Apologies

4m 28s

04 · The Power of Humor and Apology

11m 13s

05 · The Narcissist's Prayer

13m 13s

06 · Structuring a Genuine Apology

14m 52s

07 · The Five A's of Apologizing

19m 39s

08 · Apology as an Ongoing Process

28m 38s

09 · A Powerful Example of Apology

30m 16s

10 · Radical Candor Tips

33m 6s

11 · Conclusion

34m 54s

Description

Making amends and fostering better communication Kim, Jason, and Amy dive into the complexities of apologies, focusing on the difference between genuine regret and false apologies. Through role-play and insightful...

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Making amends and fostering better communication

Kim, Jason, and Amy dive into the complexities of apologies, focusing on the difference between genuine regret and false apologies. Through role-play and insightful analysis, they explore common pitfalls such as deflecting blame, making excuses, and failing to acknowledge the impact of one’s actions. They emphasize the importance of sincere apologies and provide actionable tips for making amends and fostering better communication in the workplace. Tune in to learn how to transform “I’m sorry” from hollow words into meaningful actions.

Get all of the show notes at RadicalCandor.com/podcast.

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Chapters:

(00:00:00) Introduction
Kim, Jason, and Amy introduce the episode on the importance of knowing how to apologize and explore false apologies.

(00:01:21) Role Play: "Sorry, Not Sorry" Sam vs. Patient Pam
A role play exercise to highlight common false apologies.

(00:04:28) Breakdown of False Apologies
The hosts analyze the role play, explaining why statements like "I'm an asshole" and "I was just kidding" are problematic.

(00:11:13) The Power of Humor and Apology
The role of humor in apologies, the impact of power dynamics, and why humor should never "kick down."

(00:13:13) The Narcissist's Prayer
Introduction to the Narcissist's Prayer, a pattern of defensive behavior.

(00:14:52) Structuring a Genuine Apology
Analysis of what constitutes a meaningful and effective apology, and insights on making amends and acknowledging mistakes.

(00:19:39) The Five A's of Apologizing
The five A's of a sincere apology based on Maimonides' principles.

(00:28:38) Apology as an Ongoing Process
The need for ongoing change after an apology and the challenges of altering long-standing habits.

(00:30:16) A Powerful Example of Apology
A poignant example of a sincere apology from a troll to Lindy West, highlighting the components of a good apology.

(00:33:06) Radical Candor Tips
Tips for a thoughtful apology process, emphasizing the importance of sincerity and accountability.

(00:34:54) Conclusion
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Information
Author Radical Candor
Organization Radical Candor
Website www.radicalcandor.com
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