ACT Group pride itself on the 'accurate prescription of engineering solutions since 2006'. The best solutions for the job – on time, every time.

In this new ACT Group Podcast episode, brand builder Mychael Owen chats to ACT Group MD Michael Richardson in the 3rd episode - 'Pillars and Principles' - of a Diary of an Engineering CEO.

Recorded: September 2022.
Length: 34:03.

TOPICS.

9 Principles and 5 Pillars.

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1. PLAN

Have a plan. If you haven't got a plan it is not a good starting point.

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2. PURPOSE

This is the reason we do what we do.

The 5 Pillars of ACT Group are:
1. Generations
2. Shrinkage
3. Capacity
4. Profit
5. Legacy

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3. CANDLE

How to keep going when you don't do 8-hour days and 5-day weeks.

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4. SERVICE

When it comes to service levels, okay isn't okay.

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5. CUSTOMERS

It's important for ACT Group to have quality relationships with every single customer.

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6. SUPPLIERS

How to manage a temptation to overpromise with suppliers.

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7. DYNAMIC

Always be open to change - daily, weekly, monthly.

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8. AGILE

We live in a world of 'It was needed yesterday'.

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9. BUMPS

When things don't quite go to plan.

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Watch the episodes on:

ACT Group Website: https://www.my-act.co.uk/category/podcasts/
ACT Group YouTube: https://www.youtube.com/channel/UC4ZDBq-T4TmVfaJ95fPxUPg

Follow us on LinkedIn to keep updated: https://www.linkedin.com/company/advanced-cutting-tools-ltd/

Spreaker: https://www.spreaker.com/show/diary-of-an-engineering-ceo