Episode 17: The Cost/Quality Service Agenda for Banking w/Martin Hogg
May 11, 2022 ·
24m 20s
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Description
Join in an insightful conversation with Client Relationship Director, Martin Hogg, from the ActiveOps APAC team based in Australia. Martin does an excellent job describing the transition from fire-fighting operations...
show more
Join in an insightful conversation with Client Relationship Director, Martin Hogg, from the ActiveOps APAC team based in Australia.
Martin does an excellent job describing the transition from fire-fighting operations to truly transforming operational outcomes. Martin describes the benefits to employees, managers, and senior leaders all while providing his own experience in delivering on these results in the real banking world. The key elements of operational change you can take from this interview will be the impact on:
Operations leadership
Enablement
Leader capability
Martin describes the impact of AI/ML on the post-pandemic workplace. His insights give you a hint of how to start the journey of transformation.
Learn more at www.activeops.com
show less
Martin does an excellent job describing the transition from fire-fighting operations to truly transforming operational outcomes. Martin describes the benefits to employees, managers, and senior leaders all while providing his own experience in delivering on these results in the real banking world. The key elements of operational change you can take from this interview will be the impact on:
Operations leadership
Enablement
Leader capability
Martin describes the impact of AI/ML on the post-pandemic workplace. His insights give you a hint of how to start the journey of transformation.
Learn more at www.activeops.com
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