In this episode, David and Crystal Hanlon go behind the scenes at The Home Depot, the world’s largest home improvement retailer. Crystal is the company’s Culture Officer, who began her journey in 1985 as a part-time cashier at a Houston branch. Over the decades, she steadily rose through the ranks, earning a spot on Fortune Magazine’s list of “Most Powerful Women” multiple times in the process, and proving herself a key witness to Home Depot’s growth and culture-building.