Fake or Real: I Can Respond to Negative Patient Reviews, with Jeff Segal, MD, JD

Jul 19, 2023 · 32m 16s
Fake or Real: I Can Respond to Negative Patient Reviews, with Jeff Segal, MD, JD
Description

Online reviews have the power to shape and impact the reputation of a business. In this episode, ByrdAdatto Partner Jeff Segal, MD, JD joins us to share how health care...

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Online reviews have the power to shape and impact the reputation of a business. In this episode, ByrdAdatto Partner Jeff Segal, MD, JD joins us to share how health care practices can address negative patient reviews without violating patient privacy. We discuss HIPAA, risks associated with sending a Cease and Desist, and alternative approaches to de-escalate these situations. Tune in to learn how to safeguard your practice's reputation.

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