In this episode of BenefitsTV - The Podcast, co-hosts Andrew McNeil and Rosario Avila delve into innovative strategies for employee benefits communication, with a focus on the future. They discuss the effectiveness of using text messaging as a communication tool, inspired by the 2017 Sonoma County fires. Additionally, the hosts emphasize the importance of understanding the cost and efficiency differences between primary care, urgent care, and emergency room visits. They advocate for employers to adopt forward-thinking communication methods and address how to effectively convey benefit information to a multi-generational workforce.

00:00 Introduction and Episode Overview
00:24 Innovative Employee Benefits Communication
01:02 The Rise of Employee Texting
02:18 The Importance of Consistent Messaging
03:48 Embracing Technology for Better Communication
04:39 Generational Differences in Communication
08:48 Primary Care vs. Urgent Care vs. Emergency Room
10:32 Cost-Effective Healthcare Options
14:13 The Value of Asking Questions
17:01 Conclusion and Final Thoughts

Andrew McNeil - AndrewM@arrowbenefitsgroup.com
Rosario Avila - RosarioA@arrowbenefitsgroup.com