Helpful Numbers
Tele-Center, CSR Help Line: (M-F, 8 a.m. to 6 p.m.) 800-939-6631
Tele-Serv, Automated Phone 800-558-8321
(general information 24 hours a day) Check the status of your claim,
request a payment and other options daily, 7 A.M. to 6 P.M.
Debit Card Help: U.S. Bank Customer Service 800-657-6343
Appeals Fax: Appeal Tribunal 512-475-1135
Commission Appeal 512-475-2044
Online: ui.texasworkforce.org
Appeals Mailing Address: Texas Workforce Commission
101 E. 15th St., Room 410
Austin, TX 78778-0001
Discrimination Complaints
TWC Civil Rights Division 888-452-4778
Equal Opportunity and Compliance 512-463-2400
U.S Equal Employment Opportunity Commission 800-669-4000
(TTY) 800-669-6820
Fraud Reporting 800-252-3642
Hearing Impaired Dial 711 for RelayTexas

https://www.twc.texas.gov/files/jobseekers/unemployment-benefits-handbook-twc.pdf