Jackie Donovan has been a long-time broadcaster in the Capital Region, including three years at WGY. Jackie started at WGY as the Director of Operations for the Total Traffic Network, overseeing a staff who gave listeners a heads up to problems on the roads. Keep in mind, this was before we all could use a smartphone app for traffic. The staff had to actually call police, sheriff's and state police to verify traffic issues. Jackie also hosted a weekend talk show on WGY. She tells of that first day when host Joe Pags couldn't make it in, and Program Director Greg Foster asked her on short notice to go in and "wing it."