The global COVID-19 crisis has laid bare the challenges with the structures and features of global supply chains and has highlighted the shortcomings within many organizations' own internal working environments and business processes. Listen in as Neil Ward-Dutton, IDC VP of AI and Intelligent Process Automation, and Michael Beckley, Appian Founder and CTO, discuss how low-code automation is helping organizations to be more resilient to both unpredictable environments and financial stresses.