Elayne Grace speaks to actuary Geoff Atkins, co-author of the Green Paper 'Mental Health and Insurance', about product definitions in insurance contracts covering mental health.
There are vast improvements to be made in underwriting and legislating products to respond to consumer needs in this complex area. It's a fine balance between offering good protection at an affordable price in a sustainable system.

Issues discussed in this episode include:
- underwriting mental health
- travel insurance and mental health
- community expectations and anti-discrimination cases
- physical illness vs mental illness and the claims process
- alternative dispute resolution systems
- expert neutral evaluation
- access to reliable data analytics

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