The healthcare industry is vast and organizations and companies within it are equally as large. Navigating change, especially recent paradigm shifts towards value-based care, can be fraught with challenges for leadership and employees.

Joining our hosts, Jonathan and Joe, for this episode is Teresa Patterson, Strategy and Growth Leader. She has rich experience in navigating the shift from fee-for-service to value-based care, and the critical role leadership plays in fostering a culture of change and effective communication within healthcare organizations. Where do you even start?

Teresa, Joe, and Jonathan walk us through:

• The challenges and strategies in the healthcare industry's transition from a fee-for-service model to value-based care.
• The nuances of change management, including leadership's role, effective communication, and the vital involvement of employees in the change process.
• Insights into the art of balancing empathy and accountability in healthcare leadership, with motivation strategies, organizational behavior considerations, and the connection of frontline employees to broader organizational goals.