What’s it like trying to lead change at a two century old beloved brand? Precisely the question we asked this week’s guest, Gina Jeneroux, who’s doing just that at one of Canada’s biggest financial services companies, BMO Financial Group. Toronto-based Gina, who’s Chief Learning Officer, more than answers that intriguing question—and is thus the perfect next up in our on-going dialogs with ‘Learning Leaders’ in this thematic season of Learning Is The New Working. Tune in, then, as they used to say, to hear her thoughts on her role and contribution which covers everything from advancing performance through enterprise learning strategy, design, operations and governance. It was great to talk to her, and I am also delighted to say this is another episode in the Season sponsored by our friends at The Future Workplace Academy—a curated collection of five week online cohort courses to up-skill HR and HRIS team members for the future of work, with all content designed by and for HR leaders. The all-online courses are being guided by an advisory board led by Future Workplace, an HR Advisory and Research firm providing peer networks, professional development and research on What’s Next in Transforming and Re-Imagining HR. Future Workplace operates the Future Workplace Network, a consortium of HR, Talent, and Corporate Learning leaders from FORTUNE 1,000 organizations who convene four times a year to discuss and debate what’s next in preparing for the future of work. It’s a great project, and I hope you have time to dip in, but as an appetiser, let’s hear from Gina and her twin role of leading the Bank’s Corporate University, a beautiful real-world facility called the Institute for Learning, as well as: her personal journey from working as a Saturday morning teller as a teenager to leading a 200-strong internal L&D resource for her company; what BMO’s trying to do with a CAN$80m a year formal- and informal-training war chest across the group a priority investment; how training is changing to meet the needs of BMO’s 12m customers; practical D&I; ‘that March weekend’ when she went to helping 500 people #WFH to over 30000; why her University is shaped like a bow and arrow design; and much more.
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