Family doctors are at the heart of Greater Victoria's healthcare system. However, in recent years, the doctor shortage has left many people without access to family doctors. In this episode of Rising Economy, we talk with Niki Bouchard, Retention & Recruitment Lead with the South Island Division of Family Practice, to find out how Greater Victoria ended up with such a shortage, what steps are in the works to improve the situation — and what still needs to be done to attract and retain more doctors for the region.