Streamlining Success: Revolutionizing Patient Experience and Practice Efficiency

Welcome to the Hey Docs! Podcast with your host Jill Allen. 

In this  episode, we are diving into the world of practice management software with WaveOrtho, a company that’s pushing the boundaries of technology in the orthodontic space. Paula, our guest today, will share what sets Wave apart from the competition and how they’re keeping tech at the forefront of their software offerings. We’ll also explore how Wave’s flexible, CRM approach can help practices customize their experience and avoid common pitfalls when implementing new systems

Let’s get into it! 


Summary

Paula, from WaveOrtho, discusses her background in the orthodontic industry and the evolution of the company. She emphasizes the importance of improving the patient experience, saving time for the doctor and team, and adding value to the practice. Paula highlights the flexibility of WaveOrtho's software, which can be run via cloud or server and is compatible with both Windows and Mac computers. She also discusses the company's focus on integrating technology and staying ahead of industry trends. WaveOrtho offers different packages to meet the needs of different practices, including features like two-way texting, blast email and texting, leads retrieval, and online scheduling. WaveOrtho offers a comprehensive practice management system that includes features such as online scheduling, two-way texting, automated reminders, and treatment card automation. The system is designed to improve the patient experience and streamline administrative tasks. WaveOrtho offers different packages to cater to the specific needs of orthodontic practices, allowing them to choose the features that are most important to them. The company emphasizes the importance of involving the team in the decision-making process and preparing for a smooth transition when switching to a new software system.

https://www.instagram.com/waveortho/
https://www.waveortho.com/
https://www.linkedin.com/company/waveortho/
https://www.facebook.com/waveortho



Takeaways

• Improving the patient experience is a top priority for WaveOrtho.
• WaveOrtho's software is flexible and can be run via cloud or server, and is compatible with both Windows and Mac computers.
• The company focuses on integrating technology and staying ahead of industry trends.
• WaveOrtho offers different packages to meet the needs of different practices, with features like two-way texting, blast email and texting, leads retrieval, and online scheduling. WaveOrtho offers a comprehensive practice management system with features designed to improve the patient experience and streamline administrative tasks.
• The system includes online scheduling, two-way texting, automated reminders, and treatment card automation.
• WaveOrtho offers different packages to cater to the specific needs of orthodontic practices.
• Involving the team in the decision-making process and preparing for a smooth transition are important when switching to a new software system.

Chapters

00:00 Introduction and Background
03:01 Improving the Patient Experience
07:05 Flexibility and Compatibility
09:24 Integrating Technology and Staying Ahead of Trends
13:01 Customizable Packages for Different Practice Needs
28:15 Streamlining Appointment Management
30:04 Lightning Fast Clinical Appointments
33:44 Tasking Team Members for Follow-Up
36:53 All-In-One Solution
41:48 Pitfalls and Advice for Software Transition


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Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    

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Episode Credits: 

Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero