People often get angry without a deep understanding of the cause. Some have short fuses and every small incident seems to irritate them. In areas where the average person might not give the event a second thought, others fly off the handle. There is one word that can quickly neutralize anger from any perspective. Discover this powerful tool.

This show is broadcast live on Wednesday's at 9AM ET on W4CY Radio – (www.w4cy.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).