A Gambling story

A Professional gamblers story of an incident at a California Native American casino.

A pause in pursuit for answers

25 OCT 2022 · Due to serious medical issues, a pursuit for answers was paused. Caregiving, and medical issues took priority. Still no answers from management during this time period.

Played 5m 9s
Another irregular Cashback practice never explained.

25 OCT 2022 · Another irregular Cashback program never explained. Yet, later corrected. The pattern of ignorance, and avoidance continues.

Played 7m 20s
No answers, apologies, restitution, or enforcement.

25 OCT 2022 · After the violation was corrected, there was no enforcement. Then another questionable practice surfaces.

Played 3m 1s
Vice President justifies operating on fine print.

25 OCT 2022 · Vice president of slots justifies operating 98% of video poker machines on fine print. Immediately thereafter, has all publications removed.

Played 3m 51s
Shift Manager resorts to fine print explanation.

25 OCT 2022 · Shift manager relies on disclaimer in fine print, to justify discrepancy on 98% of video poker machines.

Played 5m
No answers from management

25 OCT 2022 · After no response from management A full audit reveals 98% of all video poker machines Cashback ratio, are based on fine print.

Played 2m 34s
Discovering the first violation

25 OCT 2022 · How the loyalty program violation was discovered.

Played 4m 18s
Intro and background

25 OCT 2022 · A quick description of my work history prior to gambling professionally

Played 2m 31s