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Serco Technology and Innovation

  • Emergency Management Support for FEMA - Paul Ricciuti

    26 JUN 2024 · Since 2018, Serco has supported FEMA’s Public Assistance Program with a wide range of advisory and technical assistance services for declared major disasters and emergencies to helping communities get back on their feet. Paul Ricciuti, Sr. Manager of Business Operations for Serco in North America, joins us to share how Serco has supported FEMA in helping communities get back on their feet. Show Links: - Learn more about https://www.serco.com/na/media-and-news/2024/serco-awarded-525-million-idiq-contract-to-continue-delivering-disaster-recovery-work-in-support-of-fema, which provides on-site support so communities can quickly respond to and recover from major disasters or emergencies. - As service delivery specialists, we work to make government services more efficient, responsive, and customer friendly. Read more on https://www.serco.com/na/sector-expertise/citizen-services. - Are you interested inhttps://www.serco.com/na/careers/fema? Find your place in our world!
    Played 16m 4s
  • How to Approach Open Source Software Solutions for Your Organization - Ryan Moore

    29 MAY 2024 · Earlier this year, the White House Executive Order (14028 on Improving the Nation’s Cybersecurity) detailed the governments plan on the security of open-source software used in government applications. Ryan Moore, Chief Information Security Officer at Serco in North America, is our guest this month as we address the pros and cons of open source for an organization’s needs. Show Links: - Visit https://www.serco.com/na online - Learn more abouthttps://www.serco.com/na/media-and-news/2023/serco-appoints-federal-cybersecurity-leader-ryan-moore-as-chief-information-security-officer at Serco in North America
    Played 18m 48s
  • Is AI Combat Ready?

    17 APR 2024 · Human soldiers will increasingly share the battlespace with a range of robotic, autonomous, and AI-enabled agents. Machine intelligence has the potential to be a decisive factor in future conflicts that the U.S. may face. Our AI Machine Learning Team, Travis Murphy, Brian Burns, and Rob Rua; led by Mike Colony, discuss if AI is combat-ready. Or, more precisely, is our military prepared to incorporate digital intelligence into combat effectively? Show Links: - Serco is helping our clients develop next-generation solutions that will be essential to match and overwhelm the capabilities of any adversary. https://www.serco.com/na/solutions/next-generation-solutions. - Serco’s Tech-Trakr Machine Learning Analytics Platform leverages more than a decade of machine learning research to enable the rapid, accurate analysis of massive, disparate data sources. https://www.serco.com/media/8607/tech-trakr-slick-v032022b.pdf?1661278121. - Serco has collaborated with the Department of Defense to employ natural language processing and machine learning techniques to search for, dissect, and extract source information from public and non-public sources and assemble it into actionable data that can be exploited. https://www.serco.com/na/solutions/next-generation-solutions/providing-an-edge-in-digital-warfare-through-machine-learning.
    Played 21m 56s
  • Impacting Innovation - Tom Watson

    12 MAR 2024 · What does it take to truly innovate? To push the boundaries of what's possible and ignite a spark that changes the world? On this episode, we dive headfirst into the vortex of creativity with Tom Watson, CEO of Serco in North America. Join us as we explore the secrets of impactful innovation and the inspiring stories of solutions that make a difference! Don't forget to https://open.spotify.com/show/4hcPXNAkSGmwERPgRE5VPZ for more episodes that explore the future of technology.
    Played 19m 29s
  • Organizational Planning for New Technology - Don Styer

    22 JAN 2024 · Get ready to dive into the future of technology with Serco in North America, Chief Technology Officer, Don Styer! In this episode, we crack the code on what organizations need to consider when scaling their technology for the long haul. Don't miss his expert insights on: - Navigating the ever-evolving tech landscape: Embrace the wave of innovation and avoid getting caught in the riptide. - Building a resilient infrastructure: Craft a foundation that can handle the constant growth and change. - Data, data, data: Unlocking the power of information to fuel your future success. - The human factor: Don't forget the people! Leading the cultural shift towards tech adoption. Plus, a sneak peek into 2024! We'll give you a taste of the exciting topics we'll be exploring in the months ahead, from AI and automation to cybersecurity and sustainability. Don't forget to https://open.spotify.com/show/4hcPXNAkSGmwERPgRE5VPZ for more episodes that explore the future of technology!
    Played 12m 14s
  • Cybersecurity and Facility and Asset Management - Meighan Altwies and Tracy West

    19 DEC 2023 · Cybersecurity is critical to securing assets and facilities around the world. In 2023, the average cost of a data breach is almost $4.5 million with ransomware attaches slight higher at just over $5 million. Meighan Altwies and Tracy West from Serco in North America, join our discussion on the future needs to manage cyber risks, what strategies are effective in predicting vulnerabilities, and how IT securing and facility management allow for collaborative innovation in protecting against future cybercrimes. Show Links: - https://www.serco.com/na/solutions/digital-solutions. Serco employs a differentiated suite of proven tools, including AI, robotic process automation, and data analytics, to reimagine vital government services. - https://www.serco.com/na/sector-expertise/citizen-services/facilities-technology-solutions Serco provides full lifecycle facilities and asset management solutions, utilizing IBM TRIRIGA, to enable data driven-decisions that achieve cost savings, provide superior work places, and ensure regulatory compliance for organizations. - Follow https://www.linkedin.com/company/serco. - Follow the https://open.spotify.com/show/4hcPXNAkSGmwERPgRE5VPZ
    Played 28m 28s
  • Human Capital and Organizational Transformation Solutions - Al Moseley

    3 NOV 2023 · Don Styer, CTO, and Al Moseley, Director of Strategy and Operations at Serco in North America, discuss the challenges in talent acquisition and tracking human capital that federal and government agencies face in strategic planning. Show Links: - https://www.serco.com/na/sector-expertise/citizen-services/training-human-capital-management. - https://www.serco.com/na/sector-expertise/citizen-services/training-human-capital-management/human-capital-performance-consulting. - https://www.linkedin.com/company/serco - News: https://www.serco.com/na/media-and-news/2023/selected-to-help-connect-job-seekers-and-employers - News: https://www.serco.com/na/media-and-news/2023/introducing-employnext-a-locally-responsive-outcomes-focused-employment-program-in-kingston-pembroke
    Played 23m 3s
  • The Future of Automation - Ryan Maatta

    4 OCT 2023 · Intelligent autonomous systems are a critical area of investment for the civilian and defense communities with unlimited potential in transforming the largest liveable space on our planet: the ocean. These systems have the potential to transform how military power is projected and to improve transportation and the movement of goods. Don Styer, CTO of Serco in North America, and Ryan Maatta, Lead Marine Engineer at Serco in North America, discuss the innovative solutions Serco provides that impact the future of autonomous vessels and unmanned ship designs. > Show Links: Watch https://www.linkedin.com/posts/serco_naval-news-at-sea-air-space-2023-ft-serco-activity-7049762076105322498-r2jMwith Naval News Follow https://www.linkedin.com/company/serco/ Visit https://www.serco.com/na
    Played 27m 42s
  • Recap - The Human Side of Digital Transformation

    31 AUG 2023 · In our September episode, Don Styer, CTO and SVP of Enterprise Technology Solutions & Services (ETSS) at Serco of North America, discussed the importance of including people in the deployment of technology solutions across organizations. We recap some of the finer points Don made on managing culture and innovation in the future.
    Played 7m 49s
  • The Human Side of Digital Transformation - Don Styer

    30 AUG 2023 · Over the past decade, the technology sector has undergone an astonishingly rapid pace of change, marked by breakthroughs such as advanced AI systems, renewable energy innovations, and strides in space exploration. Looking ahead to the next decade, the rate of technological progress is predicted to outpace that of the entire preceding century, with advancements poised to reshape industries and revolutionize nearly every facet of our lives. Don Styer, CTO and SVP at Serco, shares profound insights into the evolving technological landscape. He emphasizes that the true trailblazers among organizations will be those capable of accurately predicting the future of their respective industries and seamlessly integrating innovation into their visionary outlook. Show Links: - https://www.serco.com/na/media-and-news/2023/serco-promotes-don-styer-and-christine-kalb-as-cto-and-cio, CTO and SVP of Enterprise Technology Service and Solutios (ETSS) at Serco in North America - https://www.serco.com/na/solutions/digital-solutions - Sign up for https://www.serco.com/na/subscribe
    Played 28m 14s

The Serco Tech and Innovation podcast is a monthly program featuring subject matter experts and leaders in business and government. Join us as we explore the cutting-edge developments reshaping our...

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The Serco Tech and Innovation podcast is a monthly program featuring subject matter experts and leaders in business and government.

Join us as we explore the cutting-edge developments reshaping our lives, industries, and the future. Hosted by Serco's tech enthusiasts and innovation experts, this podcast is your compass through the ever-evolving landscape of tech in the service and solutions sector. In each episode, we unpack the latest trends, breakthroughs, and disruptive ideas that are driving change. From artificial intelligence and blockchain to renewable energy and bioengineering, "Serco Tech and Innovation" brings you insightful interviews with visionaries, entrepreneurs, and thought leaders who are shaping the world with their groundbreaking ideas.

Subscribe now to "Serco Tech and Innovation" and join us on a journey to discover how technology is revolutionizing the way we live, work, and interact with the world around us.

Stay up to date following us on Twitter @Serco_Inc, and LinkedIn @serco. Visit our website: https://www.serco.com/na
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