21 MAY 2024 · Nexthink founder and CEO Pedro Bados returns to the show to delve into the evolution of AI, reflecting on its unexpected advancements, especially in neural networks and transformers. Pedro also discusses the integration of AI in enhancing digital employee experience through predictive models and anomaly detection, emphasizing the importance of AI in transforming data into actionable insights and the role of large language models (LLMs) in this transformation. He also addresses common misconceptions about AI, its limitations in complex reasoning, and offers advice to IT teams on navigating the AI landscape amidst the current hype and innovation. Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) https://www.nexthink.com/experience (https://www.nexthink.com/experience). For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

14 MAY 2024 · Another Nexthink Anniversary special epsiode: this time the Reality Bytes team welcomes Gregoire Jaunin (Technical Fellow, Architecture), Nexthink's first ever employee, and still a Nexthinker today! What better guest to tell the panel about the history of DEX?  Find out more about Nexthink Experience 24 https://www.nexthink.com/experience/save-the-date-2024 For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

7 MAY 2024 · Hello Changemakers. This May, Nexthink is celebrating its 20th anniversary, and we've a fantastic series of special DEX Show epsiodes planned, looking back on the past, present and future of digital employee experience (DEX). We're kicking things off in style, welcoming investor and entrepreneur Alain Nicod to the show. Alain is co-founder of VI Partners AG, and was Nexthink's first ever investor. He shares his fantastic memories of the origins of DEX at the EPFL (Swiss Federal Institute of Technology Lausanne) with Tim and Tom. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

1 MAY 2024 · In this Reality Bytes, the full panel delves into the topic of successful IT career longevity. They explore various aspects such as the evolving nature of technology, the importance of finding fulfillment in one's work, and the impact of organizational culture on employee retention.   The conversation underscores the complexity of career decisions and the significance of finding purpose and fulfillment in one's professional journey.     Find out more about Nexthink Experience 24 https://www.nexthink.com/experience/save-the-date-2024 For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

22 APR 2024 · In this special episode, Tom enjoys a thought-provoking conversation with Raphael Anthamatten, Senior IT Director, and Nina Zellweger, Corporate Social Responsibility Lead, both from Nexthink. They delve into Nexthink's journey towards sustainability, focusing on the integration of Nexthink's own green IT technolgoies into their IT operations.   Happy Earth Day! Explore Sustainable IT with Nexthink https://www.nexthink.com/solutions/sustainable-it (https://www.nexthink.com/solutions/sustainable-it) For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

16 APR 2024 · In this Reality Bytes, Sergio Mylius, a solution consultant at Nexthink, joins Sean, Oriana and Tom to share his insights on the advantages IT professionals bring when transitioning to software vendors. Sergio emphasizes the value of real-life experiences and challenges faced in IT operations, highlighting the importance of understanding connection points within organizations. He also encourages listeners to embrace career changes and learning from mistakes and experiments, and shares some amazing insights on the power of DEX. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

8 APR 2024 · Tim and Tom met up in person at Nexthink’s Boston HQ to weclome Patti Blackstaffe (CEO,  GlobalSway) for her second appearance on the DEX Show. Delving into the impact of digital change on traditional leadership paradigms, Patti explores the convergence of forces reshaping businesses today, from technological advancements to shifting workforce dynamics. Highlighting the imperative for leaders to adapt in a digitally-driven landscape, she emphasizes the need for strategic leadership plans aligned with organizational objectives. Moreover, Patti sheds light on bridging the communication gap between technical practitioners and leadership, offering actionable insights for individuals to enhance their communication skills and deliver value within their organizations. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

2 APR 2024 · In this Reality Bytes, Megan, Tim, Oriana, Sean and Tom dive into the nuances of digital transformation and digital dexterity. The discussion unfolds around the criticality of purpose-driven digital adoption projects, emphasizing the intersection of technology with business objectives and the underlying human element in successful digital transitions. Tim shares insights from his experience, advocating for a foundational stability before embarking on significant digital changes, while Megan highlights the importance of engaging and enabling employees from the onset. The conversation transitions into strategies for enhancing user adoption and experience, including the potential of gamification and continuous feedback, shared by Sean and Oriana. Check out the brand new DEX Certifications https://dex.nexthink.com/dex-management-certification/ and Tim's article on digital adoption https://dex.nexthink.com/articles/how-to-handle-any-digital-adoption-project/. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

26 MAR 2024 · Andrew Hewitt (Principal Analyst, Forrester) returns to the DEX Show for the third time! First off, Tim, Tom and Andrew discuss Nexthink’s recent acquisition of AppLearn, and the pivotal role of digital adoption software to the future of the DEX space. Andrew then explores the importance of seamless user experiences and the integration of generative AI in DEX solutions, emphasizing AI's potential to transform IT professionals into "rock stars" by streamlining tasks, reducing costs, and enhancing user satisfaction.  Another vintage conversation with a favorite DEX Show guest.  For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

19 MAR 2024 · In this episode, Tim, Tom and Dina enjoy a fantastic conversation with Tracy Downer, Customer Success Director at Nexthink. Together they explore Tracy's diverse career path, from finance to predictive modeling software, leading to her current role in tech. Tracy shares insights on working successfully with customers, embracing technology, and the evolving role of IT. The discussion also touches on challenges faced by women in tech, the impact of AI and automation, and the importance of culture in the industry. Tracy's favorite aspect of being a Nexthinker? The people.